FAQs

  • A intake session is between 50-60 minutes. During our session, we will discuss what brought you to therapy, explore any challenges you're facing, and begin to outline a personalized plan for your journey toward healing and growth.

  • All paperwork is reviewed and signed electronically. Prior to your intake session, I will send over intake documents via a website called Simple Practice. If you are utilizing your insurance benefits, I will also send you insurance specific paperwork via a company called Headway. Paperwork must be completed prior to our intake session so we can review it together.

  • Yes! Research shows telehealth as an effective means of providing therapy. Telehealth is always an option for those who find it beneficial and is offered through a compliant HIPAA secured platform. To meet virtually, I recommend finding somewhere where you have privacy, can get comfy, and grab some water, tea, pillows, blankets, etc. for those enhanced therapy vibes.

  • Each session can look and feel different. Overall, therapy is collaborative and you can expect a supportive and confidential environment where your thoughts and feelings are valued. Sometimes we may explore your concerns and look for new insights and coping strategies. Other times, we may focus more on how is your body responding to things like stress, trauma, and other stimuli. Sometimes therapy feels worse before things feel better. Each session is tailored to your needs and focused on helping you move toward a healthier, more fulfilling life.

  • I cannot prescribe medication. I can provide referrals for other professionals that can.

  • Cancellations and re-scheduled sessions will be subject to the entire fee of $150, if not received at least 48 hours in advance. This is necessary because a time commitment is made to you and is held exclusively for you. You will be responsible for the entire fee of $150 for any missed appointments that are not cancelled and not attended (“no-show”). If you are more than 15 minutes late to a session, your appointment is considered a “no-show” and you will be responsible for the missed appointment fee of $150.

  • In compliance with the No Surprises Act, Wise Roots Therapy is committed to providing clients with transparent pricing for services. This policy ensures that clients are entitled to receive a Good Faith Estimate of the anticipated costs of their mental health care, including psychotherapy services, prior to receiving care.

    You can ask your health care provider for a Good Faith Estimate before you schedule a service.

    If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.